Privacy Policy
Your privacy matters to ServeDigiHub. This Privacy Policy explains how we collect, use and protect information when you use our meeting booking service.
By using our website and booking a consultation or meeting, you acknowledge that you have read and understood this Privacy Policy. We collect only the information reasonably required to process and manage your appointment and provide related communication.
1. Information We Collect
When you book a meeting through our website, we may collect the following information:
- Full name
- Mobile or WhatsApp number
- Email address
- Company or business name, where provided
- Selected service or consultation type
- Preferred meeting date and time
- Information provided in your booking message
2. How We Use Your Information
Information collected through the booking form may be used for the following purposes:
- To schedule and manage your meeting.
- To send booking confirmations and appointment updates.
- To contact you regarding your scheduled meeting.
- To respond to your consultation or service enquiry.
- To improve our booking and customer experience.
- To prevent misuse, spam or fraudulent booking activity.
3. Booking Information
When you submit a meeting booking, your booking details may be stored in our internal systems or business records for appointment management and customer communication.
We may use third-party services required for operating the booking process, such as email, calendar, analytics, communication or data-management services.
4. WhatsApp Communication
If you choose to communicate with us through WhatsApp, information you provide through that communication may be used to respond to your enquiry, confirm your appointment, or provide meeting-related updates.
WhatsApp is operated by a third-party service provider and its own privacy terms may apply to your use of the service.
5. Cookies & Tracking Technologies
Our website may use cookies, analytics tools and similar technologies to understand website usage, improve performance and measure marketing campaigns.
Website Analytics
Analytics technologies may help us understand website traffic and user interactions.
Advertising Measurement
Advertising technologies such as Meta Pixel may be used to measure campaigns and appointment conversions.
6. Meta Pixel & Advertising
We may use Meta Pixel or similar technologies to measure advertising performance and understand actions taken on our website after interacting with an advertisement.
These technologies may collect information such as page visits, website actions and conversion events in accordance with the applicable policies of the relevant advertising platform.
7. Data Security
We take reasonable measures to protect the information submitted through our website from unauthorized access, misuse, alteration or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Sharing of Information
We do not intend to sell your personal information. Information may be shared with service providers or technology platforms where reasonably necessary to operate our booking, communication, analytics or business services.
We may also disclose information where required by applicable law or to protect our legal rights, users or services.
9. Data Retention
We may retain booking and communication information for as long as reasonably necessary for appointment management, customer support, business records, legal requirements or legitimate business purposes.
10. Your Choices
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.
You may contact us if you have questions about how your information is handled.
Please do not submit sensitive personal, financial, password or confidential information through the appointment booking form.
Contact Us
If you have any questions about this Privacy Policy or the handling of your information, please contact ServeDigiHub.
Website: servedigihub.com
For booking-related queries, please use the contact information provided on our booking website.